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Thought Leadership

Ideas and strategies to help purpose-driven organizations create greater, lasting impact.

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Publish or Perish: The Promise and Pitfalls of Publisher Actions

Publish or Perish: The Promise and Pitfalls of Publisher Actions

Using the Salesforce Publisher Actions can help speed up how your users enter data, all while keeping it clean. Be careful, though--you'll want to think your
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Introducing Social Customer Service

Introducing Social Customer Service

For organizations of any size, listening to constituents online doesn't only present the opportunity to uncover and address complaints and issues, but the opportunity to learn,
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New Salesforce Visual Workflow Features

New Salesforce Visual Workflow Features

With a drag and drop user interface, Salesforce Visual Workflow allows you to automate a series of business process steps. Read why we are excited about
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Handling Anonymous Donors With Salesforce

Handling Anonymous Donors With Salesforce

Respecting a donor’s request for anonymity is critical to your relationship with your donors but your organization should retain the donor’s name and contact information when
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Oh, What a Journey! A Closer Look at the Exact Target Marketing Cloud Journey Builder

Oh, What a Journey! A Closer Look at the Exact Target Marketing Cloud Journey Builder

If you’re like me and went to both ExactTarget Connections in Indianapolis as well as Dreamforce in San Francisco back to back, you’re probably nursing a
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Invest in Your Salesforce Administrator

Invest in Your Salesforce Administrator

It took 11 years, but salesforce.com finally created an “Admin Zone” at their annual Dreamforce conference. They have a Developer Zone for the coders, a Foundation
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Cloud for Good Shortlisted for the 2014-15 Cloud Awards Program

Cloud for Good Shortlisted for the 2014-15 Cloud Awards Program

Cloud for Good has been shortlisted in the 2014-2015 Cloud Awards Program in the category Cloud Consultancy / SI of the Year.
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Getting the WHOLE Team On Board: Lessons Learned About Change Management

Getting the WHOLE Team On Board: Lessons Learned About Change Management

The system has been customized, all packages have been installed, all custom fields have been configured, data migration completed, even training has been scheduled. But there
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5 Things to Consider When You Integrate Quickbooks and Salesforce

5 Things to Consider When You Integrate Quickbooks and Salesforce

Written by Cloud for Good Team Salesforce and Quickbooks are two of the preeminent cloud apps globally with large, passionate customer communities. Given the large installed

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User Adoption: Naming Your Salesforce

User Adoption: Naming Your Salesforce

Naming software and software releases is a fairly common practice now. Operating systems are no longer just numbers they are Cheetah, Jaguar, Mountain Lion, Ice Cream
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Is Your Food Bank Ready to Leverage Salesforce?

Is Your Food Bank Ready to Leverage Salesforce?

Written by Cloud for Good Team The Hunger Problem In America, 1 in 6 individuals struggle to put food on their tables. This isn’t because we’re

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Salesforce.Org Acquired roundCorner, What’s Next?

Salesforce.Org Acquired roundCorner, What’s Next?

Written by Cloud for Good Team Nonprofit organizations and higher education institutions continue to choose Salesforce to manage their programs, admission, fundraising, marketing and everything in

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Cloud for Good Secures Spot on 100 Top Impact Companies 

Cloud for Good Secures Spot on 100 Top Impact Companies 

Written by Cloud for Good Team Asheville, NC, January 8, 2019 – on January 7, Cloud for Good was ranked 51 on Real Leaders, Big Path

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What Does GDPR Mean For U.S.-Based Nonprofits?

What Does GDPR Mean For U.S.-Based Nonprofits?

Written by Cloud for Good Team NOTE: This blog was originally posted on Forbes. Read it here. It has been on the top of news feeds for

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Happy Holidays from Cloud for Good

Happy Holidays from Cloud for Good

Written by Cloud for Good Team Cheers to a Great Year: Client Successes in 2018 Throughout the year, I have had the privilege of witnessing hundreds

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Blockchain Is Reestablishing Trust In Nonprofits

Blockchain Is Reestablishing Trust In Nonprofits

Written by Cloud for Good Team NOTE: This blog was originally posted on Forbes. Read it here.  Bitcoin and hundreds of other blockchain-based cryptocurrencies are on the

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Understanding Our Clients Through Volunteering

Understanding Our Clients Through Volunteering

Written by Cloud for Good Team Being part of the Cloud for Good team means that helping nonprofits is an everyday part of our job. We

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Top 5 Reasons to attend the NYC World Tour

Top 5 Reasons to attend the NYC World Tour

Still on the fence about attending the World Tour in NYC on December 13th? Think no more, and read on for 5 fantastic reasons to attend!
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What Does Artificial Intelligence Mean For Nonprofit Organizations?

What Does Artificial Intelligence Mean For Nonprofit Organizations?

Written by Cloud for Good Team NOTE: This blog was originally posted on Forbes. Read it here.  Artificial Intelligence is an area of computer science that

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A New Year for Salesforce Resolutions

A New Year for Salesforce Resolutions

Written by Cloud for Good Team This is my favorite time of the year. The holidays are bringing families together, and as the year ends it

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Ensuring Training Success - Cloud for Good

Ensuring Training Success

Whether you arrange for training from a consultant, manage it yourself, or use some combination of the two, there are a few techniques you can employ
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Using Salesforce to Cultivate Donor Relationships - Cloud for Good

Using Salesforce to Cultivate Donor Relationships

From finding new donors, growing gifts from existing supporters, or managing the back-end fundraising efforts, Salesforce helps organizations establish and grow donor relationships in addition to
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Ready To Start With Your Implementation? Think Again - Cloud for Good

Ready To Start With Your Implementation? Think Again

You choose a platform, signed with an awesome implementation partner who can translate your needs into technology, and you are extremely excited to get started. Wait…
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The Power of US Hub - Cloud for Good

The Power of US Hub

Are you sometimes confused about where to go to get the answers you need in using Salesforce at your nonprofit? As you may have discovered there
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Cloud for Good Goes to Washington for NTC14 - Cloud for Good

Cloud for Good Goes to Washington for NTC14

It’s that time of year everyone - the Nonprofit Technology Network has opened up voting for proposed sessions at the 2014 Nonprofit Technology Conference. We at
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Email to Case - An Overview - Cloud for Good

Email to Case – An Overview

In Salesforce, the Case Object is often used to track a constituent issue or problem that needs resolution. Just like anything else in Salesforce, it can
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