Creating the Next Generation of Visitor Experience
Salesforce gives us a complete view of our constituents: who is in their households; who are their social and business networks; to what and how much they have donated; which events and programs they have attended; and every other way they have interacted with the Aquarium or its staff. We are thrilled to have created the next generation of visitor experience enabled by a seamless integration with our Ticketing System.”
FROM A COMPLEX MANAGED PACKAGE TO THE FREEDOM OF HEDA
With their industry expertise, Cloud for Good is always thinking ahead and preparing us not only for our own growth within the platform but also set us up to best optimize all new features and tools released within Education Cloud.”
Case Management and Improved Client Communications
Few, if any, other organizations that serve homeless people have this type of intelligence. We outlined our goals to end homelessness and Cloud for Good has assisted us in transforming the way we interact with the clients we serve.”
Connecting the Salesforce Clouds to Deliver More Services
Before the implementation, our thinking was that every individual belonged to a specific department because they were the ones who communicated with them. Today, we look at individuals as Common Sense Media constituents vs. the development constituent or program constituent.”
