Human Services Accelerator
With this accelerator, Cloud for Good is empowering human services teams to streamline their case and program management. Through automation and holistic customer views, mission-driven organisations can focus on personalized care and community service.
Less Admin. More Impact.
Leverage Salesforce for Accelerating Impact for Human Services Organizations.
Your mission is to change lives – supporting families, guiding youth, and helping individuals find stability.. But too often, your team is stuck navigating disconnected systems, manual spreadsheets, and time-consuming processes instead of focusing on the people who need you most.
Cloud for Good’s human services accelerator is built to remove the administrative burden, thus giving your team a 360-degree view of every individual within Salesforce, so you can provide the right care at the right time.
Implementing Case and Program Management in Human Services
With the human services accelerator, mission-driven organizations can now easily implement 2 critical domains, namely program management and case management.
Here’s how this accelerator can benefit any organization:
Spend less time clicking and more time connecting. Our program management software solutions are designed to simplify the complex journey of human services, from initial intake to long-term outcomes.
- Holistic care management: With connected case management software, your team can quickly understand a client’s history, needs, and progress, so they can respond with the right support at the right time.
- Precision matching: Make every connection count. Whether you’re matching mentors, assigning case managers, or connecting individuals to service, target matching helps ensure every match is intentional, relevant, and impactful.
- Group impact, simplified: Running workshops shouldn’t feel like running spreasheets. Our workshop management solutions help you manage registrations, track attendance, and connect workshop participation directly to individual outcomes so you can see the full impact every program delivers.
Make informed decisions with data-driven insights. Instead of pulling reports, your team gets real-time visibility into risk, engagement, and progress, making your case management solution truly actionable. .
- Badges: Use visual indicators (or badges) to instantly identify clients who may be at high risk or those who are highly engaged. Your team can prioritize their daily activities based on real-time urgency.
- Interests: Recognize the specific interests and service requirements of your community. Customize your outreach and programs to meet people exactly where they are, so they are more invested in your mission.
You shouldn’t have to choose between moving forward and keeping your constituent history. Our human services accelerator ensures your legacy data is moved safely and accurately between systems, so your mission work is never interrupted.
- Stratus: Migrating to Salesforce is a big step, but you don’t have to do it alone. With Stratus, Cloud for Good’s proven migration approach, we help you move your data from legacy systems into modern Salesforce solutions for case management and program management without disruption. Your team keeps working, your history stays intact, and your organization is set up for what’s next.
Our Human Services Assets
Access a variety of inbuilt assets to elevate your human services program, including:
Be it migrating from Blackbaud Raiser’s Edge or social solutions, Stratus does all the heavy lifting, thus reducing any risk from the migration process. Your team benefits by scaling impact instead of managing spreadsheets.
Learn more about Stratus.
Transition away from generic lists to target matching, which can leverage data-driven insights to build intentional relationships. Be it for a mentorship program or specialized services, we ensure that you focus on “human touch” in every undertaken mission.
Explore the Target Matching application.
Whether you're running a career training program or a community workshop, our workshop management removes all the digital clutter, so your team can focus on the people in the room. Monitor a unified version of your case management program for individual outcomes and track real-time attendance.
Check out our Workshop management software.
Keep your human services team always informed and prepared with critical customer information, extracted by our 'intelligent" badges application. Identify the critical need behind every urgency with the use of visual indicators.
Explore more about the Badges application.
Move beyond generic outreach and build meaningful connections with your constituents, powered by our Interest application. Instead of a "one-size-fits-all" approach, adopt a personalized outreach that ensures your constituents match with causes and opportunities they love.
Know more about our Interest application.
Our Customer Success Stories
Here’s how CK Family Services leveraged Salesforce for non-profits to improve care through program and case management. Read the complete case study.
How the Parkinson’s Foundation utilized Salesforce’s program management functionality to integrate their online form submission. Read the complete story.
Housing and supportive service provider, LifeMoves implemented Salesforce to improve their customer communication. Here’s the complete case study.
Ready to Do More Good?
“Few, if any, other organizations that serve homeless people have this type of intelligence. Cloud for Good has assisted us in transforming the way we interact with the clients we serve.”
— Craig Garber, Chief Financial Officer
Schedule a consultation to see how we can help you reach your goals faster.