You’ve heard the news from the 2023 Education Summit that Salesforce is releasing a new Education Cloud. If you’re wondering what that means for your institution, Cloud for Good is here to help.
In the beginning, aspects like managing course enrollments, relationships between contacts, and behavioral management were common elements associated with educational institutions that weren’t supported with standard Salesforce products. The solution to this problem was to provide the .org community with managed packages, which eventually sparked the development of the Education Data Architecture (EDA).
In 2019, when Salesforce.com acquired Salesforce.org, a new opportunity, and capability, was created to influence how core development of the Salesforce platform can occur across all of the cloud offerings. Salesforce, now a single organization, has been focused on leveraging such capabilities and creating industry solutions since that acquisition. Whether it be in government, healthcare, financial services, nonprofit, or education industries, Salesforce now has a solution geared towards your respective sector as part of its core offerings on the platform, furthering its investment in Education Cloud and commitment to your success with technology.
Education Cloud is now part of Salesforce industries, and we will see the same access to products that healthcare or financial services have enjoyed for years. New products, such as EinsteinGPT or Data Cloud, and Genie, will be made available sooner to those in the education space.
OmniStudio is a no-code, flexible digital automation tool. With OmniStudio you can build customized and guided user experiences declaratively while combining or integrating data from sources inside or outside of Salesforce, all without having to write a single line of code. This tool is intended to give institutions what they need to accelerate digital transformation, create a single source of truth for their data, provide superior user experiences, and keep institutions agile and innovative.
Learner-related objects, like relationships and course connections, will become core to Salesforce. This means the functionality provided by Admissions Connect and Student Success Hub will be part of the new Education Cloud where users will be able to take advantage of solutions like:
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