For the past six years, we have conducted this State of Salesforce survey to better understand the evolution and best practices of the Salesforce platform, fine-tuning along the way to ensure we remain on the cutting-edge of implementation services and report our findings for the betterment of our clients’ continued success. In this report, you will find the results:
- How Salesforce is creating digital transformation for nonprofit organizations like Zero to Three, Rainforest Alliance, and Teach For America
- How Salesforce is helping growing organizations scale efficiently and effectively
- Why 70% of surveyed organizations utilize Salesforce for donor and constituent management
- How Salesforce helps craft more effective communications for 55% of surveyed organizations
- What trends and technology best practices you should expect to see in the next 12 months
- The measurable impact Salesforce has created for higher education institutions in the year 2021