SEE HOW CLOUD FOR GOOD CAN HELP YOU CREATE MORE VALUE WITH SALESFORCE.
User Acceptance Testing (UAT) is process of verifying that a solution works for the user. The solution, in this case, is Salesforce and the processes we’ve built together as a function of your project. UAT is where your users get into the tools and make sure they meet your needs.
Dreamforce 2013 is over. In theory, you’ve bodily recovered from the walking, talking, learning, and partying. Now what? How can you best leverage all the stuff you did and learned at Dreamforce to finish out 2013 and start 2014 with a bang?
The Audit Trail helps you track the recent Setup changes that you and other administrators have made to your organization. Learn more.
In Salesforce, the Case Object is often used to track a constituent issue or problem that needs resolution. Just like anything else in Salesforce, it can be renamed. Most commonly: “Request” or “Issue.” Here are a few things you should consider.
Change can be hard. When we work with clients to implement Salesforce, there is often a system we’re replacing. Clients are used to that old system. We sometimes hear, “But we’ve always done it this way!” So how can you make sure that this change to a new system (Salesforce) sticks? This post includes some tips.
Chatter is an awesome way to collaborate within your organization. Because information about people and important projects is automatically pushed to you, Chatter makes it easy to connect with people and information.
Email is an incredibly effective way to communicate with your constituents. Here is a list of items you must include in every marketing email.
