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Salesforce fields are so important to a successful implementation, yet you may completely forget to really think critically about these “building blocks” of your CRM. A good analogy is this awesome lego model of the University of Colorado (your entire Salesforce instance) and an individual lego piece (one field). Miss a few fields? The history building may fall to pieces if you’re not careful. Fields organize and display your data and prompt your users to input the right data in the right spot.

April 9, 2015

Nothing sinks a new implementation faster than bad data. Users will quickly lose faith in the tool as well as those leading the implementation effort if incomplete, incorrect, or irrelevant data is present.
Read more about data best practices.

April 7, 2015

Visual Flows are a powerful tool for any administrator on the Salesforce platform. With a drag and drop interface and a suite of possible actions, Visual Flows can let you level up in system automation without having to write a single line of code (and if you’re comfortable with a bit of Visualforce, you can take them even further). With the powers of Visual Flows and the new features that Salesforce rolled out in Winter ’15, there’s plenty of reasons to implement Visual Flows as part of your business processes. In this blog post, I’ll explore another way to extend your Visual Flows by using Custom Settings.

March 31, 2015

What are your Salesforce Spring Resolutions? Haven’t had time to put them together yet? Not to worry, the Cloud for Good team is here to help. We’ve put together a list of our top 10 resolutions for nonprofit Salesforce administrators. Let us know what we’re missing!

March 24, 2015

Most organization’s choose Salesforce because of its reputation for reliability, and Salesforce does a great job of maintaining a high level of security on its servers, but there are additional measures system administrators can take to further lock down their data.

March 10, 2015

Cloud for Good (www.cloud4good.com), a Salesforce.com implementation partner and an application provider dedicated to creating strategic cloud solutions for nonprofit and educational organizations, has joined an exclusive club by being recognized as a Strategic Salesforce Foundation Partner. The Strategic partnership level, the highest partnership level, is awarded to organizations who work with the top market of the Salesforce Foundation’s customers and continue to bring technology innovation to the nonprofit and higher education community.

March 4, 2015

A case study in how to make Cloud for Good’s Donation Split even better with Process Builder.

March 3, 2015

“Salesforce Instance” is one of those terms that many people assume they know – like what Wi-Fi stands for. Click here to know all about it.

February 25, 2015

As a leader at your nonprofit – whether you are the Executive Director, Chief Information Officer, Salesforce Administrator, or motivated staff member, it’s up to you to decide how Chatter can work for you, and then make it happen. Read more to learn how to to prepare for a rollout.

February 19, 2015

Last week I had the pleasure of participating in the 3rd annual Salesforce Higher Education Summit at the University of Miami. I was joined by our CEO/Founder Tal Frankfurt, and our Vice President of Services Nik Panter who attended the original Summit at Wayne State University in 2013. He was able to confirm what I had already hypothesized by just walking towards the building. Times, they are a-changing!

February 17, 2015

Switching between two systems is always a tough process. The data migration, getting used to something new, having to change the way you and your team does things. It’s enough to keep you on an old system for years after you probably should have moved off. But for Common Ground customers, the switch is inevitable and decisions have to be made, since that product is being retired.

February 12, 2015

Every day there should be a conversation that happens between you and the data inside of your Salesforce instance. Starting that conversation is not always easy but in the end you and your data will be thrilled that you did.

February 10, 2015

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