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It took 11 years, but salesforce.com finally created an “Admin Zone” at their annual Dreamforce conference. They have a Developer Zone for the coders, a Foundation Zone dedicated to their nonprofit customers, a Small and Medium Business Zone and now one for Admins. Don’t get me wrong, salesforce.com wasn’t ignoring System Administrators in previous years. There have always been plenty of sessions dedicated to administrators of all skill levels. But having an Admin Zone and an Admin Keynote dedicated to administrators was recognition that Admins are a key resource for any organization, nonprofit or otherwise.

December 23, 2014

Cloud for Good has been shortlisted in the 2014-2015 Cloud Awards Program in the category Cloud Consultancy / SI of the Year.

December 17, 2014

The system has been customized, all packages have been installed, all custom fields have been configured, data migration completed, even training has been scheduled. But there is one key step that is crucial to the success of your roll out. Getting the actual users on board.

December 16, 2014

Change management is all about transitioning people, teams and organizations to a desired future state. There are many models of change management, but they all have several elements in common – creating awareness of the change, involving others in the change, making the transition and reinforcing the change. Successful change happens when all elements are addressed.

December 9, 2014

[vc_row][vc_column width=”1/1″][vc_column_text]By Amlan Debnath with Workato Salesforce and Quickbooks are two of the preeminent cloud

December 4, 2014

Naming software and software releases is a fairly common practice now. Operating systems are no longer just numbers they are Cheetah, Jaguar, Mountain Lion, Ice Cream Sandwich, and Jelly Beans. Incorporating a name like these allows you to have an easier connection with the software and the user base. This can enable the releases to be memorable and this creates opportunities for interesting marketing visuals. Even though your instance of Salesforce is internal to your business having a memorable name that allows your users to connect to it is worth exploring.

December 2, 2014

The possibilities are endless with Salesforce1, the Salesforce mobile app which gives you access to your data allowing you to continue to add and improve upon the data in your system, and to use that data to further your mission, all with the tap or swipe of your finger!

November 25, 2014

What if I told you that Lightning Connect enables you to create a real-time integration in an amount of time best measured by hours not days? Not only that, what if I told you it could be done with just clicks not code?

November 25, 2014

If you’ve made the jump to Salesforce, your fundraisers are probably already using dashboards to quickly evaluate the health of their donation pipeline, track the progress of major gifts, and keep donors moving up the engagement ladder. Salesforce lends itself very naturally to reporting on financial data, and it’s often the first kind of data administrators think to invest in reporting on first. But there’s so much more you can do with dashboards! Reporting on finances is only the first step along the way to using dashboards to help you accomplish your mission.

November 18, 2014

Dreamforce 2014 was filled with lots of exciting announcements of new Salesforce products, features, and functionality. I’m greatly looking forward to what’s in store for both the Nonprofit Starter Pack and NGO Connect as there are lots of great updates to come!

November 11, 2014

What is Salesforce Lightning, and why is it important? Fundamentally, Lightning is a set of tools that allow organizations to customize the way they use Salesforce to an even greater extent than is already possible (which is already quite a lot). There are four pieces of the Lightning framework that are, or will soon be, available: App Builder, Lightning Components, Lightning Process Builder and Lightning Connect.

November 6, 2014

Clicktools is an online survey creating/capturing solution available through the Salesforce AppExchange. Offering organizations the ability to integrate customer feedback into their Salesforce database. Considered one of the most widely used survey tools they provide powerful functionality to collect, centralize and act on constituent feedback.

November 4, 2014

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