SEE HOW CLOUD FOR GOOD CAN HELP YOU CREATE MORE VALUE WITH SALESFORCE.
None of us likes to limit our choices if we don’t have to, so on its surface Salesforce’s multi-select picklist (MSP) seems like a great field type. Users can select multiple options while you can still enjoy the standardization that picklists bring, right? In my rookie Salesforce administrator days, I thought MSPs were awesome. Then my nightmares began.
Too often, in my experience, I’ve had clients treat a Salesforce implementation as a discrete moment in time: “We wanted Salesforce, we got Salesforce, we have Salesforce – and now… we’re done!” One of the trickier discussions I have is what I call the “Puppy Talk.” It essentially asks these two questions: If you adopt a puppy, do you expect that it will housebreak, train, feed and care for itself as it grows up? So therefore, how are you going to care for and grow your Salesforce instance?
Tal Frankfurt is leading two information-packed sessions at Dreamforce 2012, we hope and I hope that you’ll be able to join us!
