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Please join Cloud for Good at one of our many informative sessions!
Be a Groupie! Why You Should Get Active in a Salesforce.com User Group at Dreamforce ’13
Presenter from Cloud for Good: Sarah Deutsch
Monday, November 18th
11:45 AM- 12:40 PM
In this session, User Group Leaders (many of whom are Salesforce MVPs) will discuss what the user group program is all about. We will answer questions like the following: What is a user group? Who runs it? Who joins them? What do user groups do? And most importantly, What’s in it for me? What can I expect to gain from being involved in a user group?
Salesforce Professionals are Here to Stay!
Presenter for Cloud for Good: Amber Neill Boaz
Monday, November 18th
2:00 PM- 2:55 PM
More and more Salesforce.com administrators and beyond have made careers for themselves and companies ARE looking for you! Come see and meet some folks that have included Salesforce.com knowledge and skills as part of their career paths and opportunities.
Admin Tips & Tricks To Up Your Game
Presenters from Cloud for Good: Amber Neill Boaz & Tal Frankfurt
Monday, November 18th
2:00 PM- 3:00 PM
Salesforce admins are not created equal! Join us to hear from some of the best of the breed and steal their top tips that got them there. These super stars will fire off as many tips and tricks as possible.
5 Most Important Questions to Start a Salesforce.com Deployment
Presenter from Cloud for Good: Amber Neill Boaz
Monday, November 18th
4:00 PM- 5:00 PM
When starting out or restarting a salesforce.com deployment, there are many questions, and many people making requirements for the tool. Using examples and discussion, join us as Brad Gross, President of Information Logistics and a Salesforce MVP, demonstrates the five most important questions that should be asked for every requirement and request.
So You’re a Nonprofit Salesforce Admin, Now What?
Presenter from Cloud for Good: Kelly Hardebeck
Tuesday, November 19th
4:30 PM- 5:00 PM
Nonprofit administrators face unique challenges when assigned the role of Salesforce administrator. Constrained resources, lack of training, competing priorities, and pressure to demonstrate impact can make life as a nonprofit admin…interesting. In this session we’ll bring you real-world experience from nonprofit admins that have been in your shoes and successfully come out the other side.
Analytics Snapshots: Common Use Cases That Everyone Can Utilize
Presenter from Cloud for Good: Amber Neill Boaz
Tuesday, November 19th
4:30 PM- 5:30 PM
Have you heard about Analytic Snapshots, but been intimidated about setting your first one up? Or, are you simply unsure of how you can use them? Join us as we show you how setting up a snapshot can be as simple as performing three easy steps. Several use cases that virtually every organization can take advantage of will be discussed, such as tracking user logins over time, measuring Chatter adoption, reporting on changes to key fields, and more! Step-by-step instructions for setting up your own snapshots will be available so you can put what you learn into practice immediately.
Answers Live # 1 – Nonprofit HUB
Presenter from Cloud for Good: Will Nourse
Wednesday, November 20th
9:00 AM- 9:55 AM
Part 1 – When Nonprofit users and administrators have questions, they know that the Power of Us Hub is the place to get answers from the Salesforce nonprofit community. Join us, bring your questions, and work through your greatest challenges at this live Q&A session with our all-star team of experts. By drawing on their 25+ years of nonprofit-focused Salesforce experience, you will gain multiple perspectives on your most pressing issues, and everyone from new users to seasoned veterans is guaranteed to learn something new.
Growing Pains: Scaling Your Salesforce Implementation
Presenter from Cloud for Good: Will Nourse
Wednesday, November 20th
11:30 AM- 12:25 AM
As you grow your implementation, there are many challenges you’ll deal with as you bring in new users and departments. Join us as we focus on the key challenges you might experience, as well as some strategies for addressing those issues. You’ll learn key issues to consider for scaling up your implementation, with a focus on shared objects and fields, record types, profiles, as well as strategy, general user adoption tips, and training considerations.
Answers Live # 2 – Nonprofit HUB
Presenter from Cloud for Good: Tal Frankfurt
Thursday, November 21st
8:30 AM- 9:25 AM
Part 2 – When Nonprofit users and administrators have questions, they know that the Power of Us Hub is the place to get answers from the Salesforce nonprofit community. Join us, bring your questions, and work through your greatest challenges at this live Q&A session with our all-star team of experts. By drawing on their 25+ years of nonprofit-focused Salesforce experience, you will gain multiple perspectives on your most pressing issues, and everyone from new users to seasoned veterans is guaranteed to learn something new.
Best Practices: Document Generation for Nonprofits & Higher Education
Presenter from Cloud for Good: Francis Scudellari
Thursday, November 21st
10:00 AM- 11:00 AM
Looking for the best ways to generate donation acknowledgements, tax receipts and fundraising letters? Join us for a panel discussion to learn about the best solutions for document generation in the nonprofit and higher education industries.
