The Senior Developer – Digital is responsible for development and providing technical guidance for Salesforce Marketing Cloud implementation projects. Successful candidates will be Marketing Cloud Development experts ready to design innovative digital solutions for nonprofit or higher education clients.
The objectives of the Senior Developer – Digital are to provide excellent service and value to clients through Salesforce implementation projects as a senior technical resource.
Like other senior roles at Cloud for Good, this is an outcomes-driven role. This role has a billable utilization quota and requires driving towards stated outcomes related to enablement, sales, and mentoring to be successful.
Location: Virtual: Home-based office in the USA or Canada.
Travel: Maximum 10 – 15%
Responsibilities
- Develop custom Marketing Cloud solutions, leveraging HTML, CSS, Javascript, and AMPScript
- Work with clients and project teams to anticipate/identify project risks, resolve issues, and achieve client satisfaction
- Gather feedback from clients and identify best practices and lessons learned from client projects to improve and refine Cloud for Good’s service delivery approach
- Serve as a digital thought leader for the nonprofit or higher education vertical
- Maintain up-to-date, accurate knowledge of Marketing Cloud
- Provide technical mentoring and coaching to junior consultants
- Create technical documentation
- Proactively identify areas of need for internal projects and work collaboratively with teammates to deliver internal project milestones
- Assess client business requirements to design custom Marketing Cloud solutions
- Build, test, and deploy declarative and/or technical solutions to meet client requirements when necessary
- Serve as senior Digital Services team member on multi-cloud projects providing overall technical guidance for Marketing Cloud to core team members and to junior Digital Services team members
- Optimize non-billable time to contribute to Cloud for Good Sales, Marketing, or Services delivery accelerators and other product offerings
- Implement solutions across multiple Clouds and conduct proactive QA on team’s solutions
- Act as a role model for Cloud for Good’s culture and values
- Serve as an expert in Cloud for Good methodology and business process
- Provide feedback to Cloud for Good leadership on how the company can improve
- Perpetually contribute to the betterment of Cloud for Good
Qualifications and Education Requirements
- Marketing Cloud Consultant certification (Marketing Cloud Developer certification preferred)
- Expert-level Marketing Cloud configuration knowledge
- Expert-level skills/knowledge in multiple functional, declarative, or technical areas, and is also comfortable across other areas of Salesforce
- Understanding of Marketing Cloud APIs and other custom development capabilities
- Understanding of AMPScript and SSJS, and ability to develop within emails and CloudPages
- HTML, CSS, and Javascript skills
- Expert in SQL and relational database design
- Expert in integrating external systems with Marketing Cloud
- Experience working with nonprofits or higher education institutions
- 4+ years of experience in client services and/or consulting services
- 5+ years of experience in Marketing Cloud implementations or services engagements in a consultative model
- Experience in agile delivery methodology
- Demonstrated experience developing and implementing Marketing Cloud best practices
- Committed to customer satisfaction
- Strong consulting skills, including project and time management, communication, and teamwork/collaboration
- Demonstrated success in designing and configuring complex solutions both within Marketing Cloud and cross cloud.
- Proven track record of continuously improving organizations
- Bachelor’s degree in a related field or equivalent education/experience required
Preferred Skills
- Experience with Marketing Cloud Personalization/Data Cloud SDK
- Excellent written and verbal communication skills
- Strong, proactive leadership skills
- Self-starter
- Advanced time management skills to work in an environment without direct supervision or structure
- Intellectual curiosity
- Passion for continuous learning
- Experience with presenting solutions to technical and functional end users and stakeholders
- Experience with LucidChart or other workflow/solution design tools
Disclaimers
- Equal Employment Opportunity
- Cloud for Good provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, ancestry, age, sex, disability, genetic information, marital status, pregnancy status, amnesty, veteran status, medical condition, or any other characteristics protected by federal, state and local laws. Cloud for Good complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment.
- Use of AI in Interviewing
- At Cloud for Good, we believe in conducting interviews that are fair, equitable, and designed to evaluate candidates based on their qualifications and experience, with the organization. To ensure that all candidates are given an equal opportunity to demonstrate their abilities, we prohibit the use of AI or any other type of machine learning tools during the interview process.
- Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy and may result in disqualification from the interview process.
- We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process. In such cases, we will make reasonable accommodations to enable candidates to participate in the interview process to the best of their ability. However, we do not permit the use of AI or similar technology as a substitute for direct participation in the interview.