At many nonprofits, and in particular at smaller organizations, staff members tend to wear many hats. There may not be someone who has “administer Salesforce” written into their job description, just as there may not be someone on staff who is responsible for maintaining the website, putting antivirus software on the computers, or fixing the printer when it jams. Nonetheless, those are all important tasks, and when it comes to Salesforce, it’s crucial to have a designated administrator.