Midwest Higher Ed Trailblazers Forum

For the past six years, we have conducted this State of Salesforce survey to better understand the evolution and best practices of the Salesforce platform, fine-tuning along the way to ensure we remain on the cutting-edge of implementation services and report our findings for the betterment of our clients’ continued success. In this report, you will find the results:

• How Salesforce is creating digital transformation for institutions like Indiana University Foundation and Alumni Association, Kansas State University, and University of Maryland, Baltimore County
• How Salesforce is helping growing organizations scale efficiently and effectively
• How 72% of institutions can attribute advancement growth to Salesforce
• How Salesforce helps crafts more effective communications for 55% of surveyed institutions
• What trends and technology best practices you should expect to see in the next 12 months
• The measurable impact Salesforce has created for higher education institutions in the year 2021