Senior Project Manager/Business Analyst in the USA or Canada

Cloud for Good is seeking experienced technology professionals to lead Salesforce implementation projects with nonprofit organizations or higher education institutions. Successful candidates will be highly experienced in deploying Salesforce solutions and ideally have nonprofit or higher education industry experience.

To be successful on client projects, Senior Project Managers will have strong Salesforce implementation knowledge across a variety of Clouds and/or functionalities, as well as one or more demonstrated areas of expertise. They will also have strong consulting skills, such as project and time management and collaboration. Because most of the work of the Senior Project Manager/Business Analyst is client-facing, communication skills and a genuine interest in helping people are particularly important. The ability to collaborate with peers and clients while building consensus is also critical for success.

Location: Virtual: Home-based office in the US or Canada

Work Authorization: Citizens or Permanent Residents of USA or Canada. Cannot provide Visa sponsorship.

Travel: Maximum 20% (Post COVID, no travel required currently)

Qualifications and Education Requirements

  • Salesforce certified
  • Strong Salesforce implementation knowledge
  • Experience leading discovery sessions, writing user stories and as a business analyst
  • Experience leading or project managing Salesforce implementations (minimum 3 years of experience preferred; agile methodology experience preferred)
  • Strong consulting skills, including project and time management, communication, and teamwork/collaboration
  • Experience managing a budget and resource planning
  • Understanding of common business processes for nonprofits (major gift processing, moves management, and volunteer hour tracking) or higher education (executive education program management, student retention, recruitment and admissions, and advancement)
  • Demonstrated success in leading a project larger than $300k and/or managing a team of 4 or more
  • Proven ability to run Discovery sessions, gather requirements, prioritize and manage backlog
  • Scrum certification an asset or experience leading teams in an Agile environment
  • Proven track record of continuously improving organizations


Key Skills

  • Strong skills as a Business Analyst
  • Strong project management skills
  • Strong time management skills
  • Strong written and verbal communication skills
  • Intellectual curiosity
  • Passion for continuous learning
  • Presentation skills


Primary Responsibilities

  • Lead and manage 1 or 2 simultaneous Salesforce implementations
  • Work collaboratively with Solution Architect, Developers and Configurators to determine appropriate solutions or options that will satisfy the client’s business needs
  • Run Scrum Ceremonies, manage backlog, prioritize stories, determine team velocity, and escalate issues and risks with the Product Owner and relevant stakeholders
  • Write User Stories and acceptance criteria, support team and Product Owner in prioritizing backlog
  • Maintain up-to-date, accurate knowledge of NPSP
  • Lead implementation solutions in multiple Clouds and conduct proactive QA on the team’s solutions
  • Serve as first escalation point for clients; provide internal and external status updates; manage budget and scope; facilitate internal and external meetings; report on project status to internal leadership; monitor and mitigate project risks
  • Show a commitment to customer satisfaction
  • Provide informal mentorship, and facilitate knowledge-sharing and growth opportunities to less experienced consultants
  • Deliver project assignments on time and within budget

 

Additional Responsibilities

  • Optimize non-billable time to contribute to CFG Sales, Marketing, or Services delivery model
  • Serve as an expert in CFG methodology and business process
  • Perpetually contribute to the betterment of Cloud for Good

 

Equal Employment Opportunity 

Cloud for Good provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, ancestry, age, sex, disability, genetic information, marital status, pregnancy status, amnesty, veteran status, medical condition, or any other characteristics protected by federal, state and local laws. Cloud for Good complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment. 

 



Your cover letter should include:

  • Why you’d like to work for us
  • Why you think you’d connect with our clients
  • Your unique experience and qualifications that make you the best candidate

No Calls Please!