Senior Cloud Consultant – Quality Assurance in the USA or Canada

The Senior Cloud Consultant – QA will be an instrumental member of the project team testing Salesforce software features as part of a collaborative team and assisting with support requests. This role is responsible for executive quality review of our clients’ Salesforce implementations. Responsibilities include creating test plans and strategy, and test cases in partnership with declarative specialists, developers and project managers.  

This is an incredible opportunity to grow professionally and implement best practices, programs and processes to build the Quality Assurance function.  This role reports to the Director of Professional Services.  

Location: Virtual, Home-based office in the USA or Canada 

Work Authorization: Citizens or Permanent Residents of USA or Canada. Cannot provide Visa sponsorship 

Travel: 10 -15% – Internal and Client Facing 

Responsibilities:  

  • Support internal Cloud for Good and external client teams in the test development and execution of system, integration, functional and end-to-end testing for the client’s Salesforce-based application  
  • Participate in Sprint Planning, Daily Standups, Demos and working sessions 
  • Review client requirements and provide feedback 
  • Investigate incoming issues by reproducing reported issues and investigating bugs 
  • Find, isolate, document, and track bugs through to resolution 
  • Review user interfaces for conformity and functionality 
  • Responsible for creating test plans and test cases 
  • Executes functional, regression, acceptance tests and exploratory testing 
  • Executes the creation and maintenance of test data and test documentation 
  • Provides suitable solutions for issues/errors based on the understanding of the system and client business processes 
  • Ensure user stories comply with acceptance criteria, while monitoring adherence to quality standards in development and implementation 
  • Facilitate communication between development teams and client’s QA with respect to quality issues and deliverables 
  • Lead & build the QA function of Cloud for Good 
  • Initiate the standardization of QA processes, measurements and tools 
  • Embed QA practices into each business group in the company as needed 

 

Qualifications + Education Requirements:   

Must Haves: 

  • Certified Salesforce Administrators 
  • Bachelor’s degree in computer-related field or equivalent experience 
  • Familiarity with web-based, cloud services and application development solutions 
  • Knowledge of QA methodologies and software testing practices 
  • Agile methodology experience 
  • Excellent verbal and written communication skills, will be client facing  
  • Experience in client services company  
  • Experience in test plan and script creation and implementation 
  • Experience with full-cycle testing of Web interfaces and platforms, functionality, and integration testing 
  • Experience with Agile tooling (ie Atlassian’s JIRA) 

Nice to Haves: 

  • QA certification 
  • 4+ years of testing experience 
  • Experience with automated testing suite desirable 

 



Your cover letter should include:

  • Why you’d like to work for us
  • Why you think you’d connect with our clients
  • Your unique experience and qualifications that make you the best candidate

No Calls Please!