Salesforce Sales Engineer – Nonprofit/Education in the USA or Canada

Are you ready to join the #BestTeamEver?  Our team is growing and we’re looking for a talented Sales Engineer to help lead our efforts supporting Nonprofit & Higher Education organizations as they transform the way they adopt, implement, and fully leverage the Salesforce Platform, and better serve their constituents.

As a Sales Engineer, you will be responsible for supporting the Sales team in any and all pre-sales activities.

Location:   Virtual, home office in US or Canada

Work Authorization: Citizens or Permanent Residents of USA or Canada. Cannot provide Visa sponsorship.

Travel:  Maximum 20%

Responsibilities:

  • Act as a technical advisor during interactions with prospective clients throughout the presales process
  • Seek and understand client challenges, current and future state business processes, and organizational needs – and translate them into technical solutions on the Salesforce Platform.
  • Develop key deliverables in the pre-sales and sales process including (but not limited to) architectural diagrams/workflows, hours estimates, project timelines, technical documentation, etc.
  • Comfortability with client facing conversations, including highly technical staff, business leadership, and C-level executives.
  • Work seamlessly with internal stakeholders from Sales and Services teams
  • Provide customized technical demonstrations as needed.
  • Able to identify and understand project scope, timeline, and solution while providing accurate level of effort estimates.
  • Manage multiple prospects at a time and support all new and existing business opportunities.
  • Able to work with and assist, if necessary, our internal consultants on prospective and current projects
  • Work with Account Executives to develop strategic sales and account support plans for their territories
  • Assist in responses to RFIs and RFPs
  • Support and assist in marketing initiatives included by not limited to, webinars, blogs and events to support lead generation and pre-sales activities
  • Mentoring and supporting new hires

An ideal candidate will have:

  • Extensive Salesforce platform and cross cloud solution expertise
  • Sales Engineering, Salesforce implementation, and/or platform technical project management experience
  • Knowledge, interest, or background in Nonprofit or Higher Education vertical a huge Plus
  • Salesforce certification(s)
  • Extensive experience in client facing roles
  • Strong consulting skills, including project management and organization
  • Ability to handle multiple tasks simultaneously, in highly collaborative and fast paced environment
  • Passion for customer success and positive client outcomes

Disclaimers

  • Equal Opportunity Commitment

    • At Cloud for Good, we are proud to be an Equal Opportunity Employer and adhere to the principles of Equal Employment Opportunity (EEO). We do not discriminate in employment decisions or practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic.

    • Our commitment to non-discrimination applies across every location in which our company operates, and it encompasses all aspects of employment.

    • Cloud for Good strongly encourages individuals from diverse backgrounds and identities to apply. Our commitment to diversity not only strengthens our workplace culture but also drives better outcomes for our clients. 

    • We value inclusivity and want applicants who may require special assistance or accommodation during the interview process to know we’re here to assist you.

  • Use of AI in Interviewing
    • At Cloud for Good, we believe in conducting interviews that are fair, equitable, and designed to evaluate candidates based on their qualifications and experience, with the organization. To ensure that all candidates are given an equal opportunity to demonstrate their abilities, we prohibit the use of AI or any other type of machine learning tools during the interview process.
    • Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy and may result in disqualification from the interview process.
    • We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process. In such cases, we will make reasonable accommodations to enable candidates to participate in the interview process to the best of their ability. However, we do not permit the use of AI or similar technology as a substitute for direct participation in the interview.