Cloud for Good is seeking a highly motivated, detail-oriented, and analytical Sales Operations Coordinator to join our growing Revenue Operations team. This is an ideal role for someone looking to grow a career in Sales Operations while making a positive impact through mission-driven work. The Sales Operations Coordinator will be responsible for maintaining data integrity within our Salesforce CRM, assisting in scheduling and calendar coordination, generating reports, and supporting the broader sales and go-to-market teams with operational excellence.
Location: Virtual, home office in US or Canada
Work Authorization: Citizens or Permanent Resident of USA or Canada. Cannot provide Visa sponsorship.
Travel: 10-20%
Responsibilities:
- Analyze sales and marketing data to identify trends, patterns, and opportunities for revenue optimization.
- Utilize data-driven insights to provide recommendations for improving sales and marketing processes.
- Maintain the accuracy and cleanliness of our Salesforce data, including account, opportunity, and contact records.
- Run and distribute regular reports and dashboards for sales, marketing, and leadership teams.
- Assist with scheduling meetings, internal reviews, and coordinating calendars across departments.
- Support lead management and routing processes, ensuring timely follow-up and ownership.
- Monitor sales activity and pipeline hygiene, flagging areas for improvement.
- Help document and refine sales processes and standard operating procedures.
- Provide general administrative support to the Sales team as needed.
Required Qualifications:
- 1-3 years of experience in a Sales Operations, Revenue Operations, or related role. Preferrable with a professional services organization similar to Cloud for Good.
- Strong experience working with the Salesforce platform.
- Proficiency in MS Office Suite and comfortable working with data.
- Good understanding of standard business practices related to Sales Operations processes and systems including Sales cycles, CRM, reporting, forecasting, territory management and sales quotas.
- Experience with quantitative analysis and modeling, showcasing complex information into easily consumable insights.
- Ability to work independently and within a team environment, shifting to new tasks as needed to improve revenue.
- Strong attention to detail and commitment to data quality.
- Excellent time management and organizational skills.
- Effective verbal and written communication skills.
- Highly collaborative, proactive, and willing to learn.
Preferred Qualifications:
- Bachelor’s degree in Business, Marketing, or related field.
- Experience working in a remote environment.
- Exposure to reporting tools like Salesforce dashboards, Tableau, or MS office suite, specifically Excel.
- Familiarity with SaaS, consulting, or professional services organizations.
- Passion for mission-driven work and interest in nonprofit or higher education sectors.
Disclaimers
- Diversity and Equal Opportunity Commitment
- At Cloud for Good, we adhere to the principles of Equal Employment Opportunity (EEO) and extend these principles to all our employees and prospective candidates. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, ancestry, age, sex, disability, genetic information, marital status, pregnancy status, amnesty, veteran status, medical condition, or any other legally protected characteristics as defined by federal, state, and local laws. Our commitment to non-discrimination applies across every location in which our company operates, and it encompasses all aspects of employment.
- Cloud for Good strongly encourages individuals from diverse backgrounds and identities to submit their applications. Our unwavering commitment to fostering diversity not only enhances our workplace but also enhances the outcomes we deliver to our clients. See our full diversity statement here.
- We value inclusivity and want applicants who may require special assistance or accommodation during the interview process to know we’re here to assist you.
- Use of AI in Interviewing
- At Cloud for Good, we believe in conducting interviews that are fair, equitable, and designed to evaluate candidates based on their qualifications and experience, with the organization. To ensure that all candidates are given an equal opportunity to demonstrate their abilities, we prohibit the use of AI or any other type of machine learning tools during the interview process.
- Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy and may result in disqualification from the interview process.
- We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process. In such cases, we will make reasonable accommodations to enable candidates to participate in the interview process to the best of their ability. However, we do not permit the use of AI or similar technology as a substitute for direct participation in the interview.