Role Overview
We are seeking an Innovation Lead to drive the development of reusable assets, accelerators, and IP that enhance and accelerate Salesforce solution delivery. This role will oversee multiple concurrent innovation initiatives — ensuring they are executed with quality, speed, and alignment to strategic priorities.
Working closely with the VP of Technical Services and cross-functional delivery teams, the Innovation Lead will shape and execute the asset development roadmap — balancing near-term delivery impact with long-term strategic vision. The leader will also collaborate with delivery teams to continuously learn from live client deployments — identifying what works, what doesn’t, and how our assets can evolve for maximum client success.
Experience: 8–12 years
Location: Jaipur, Rajasthan, India
Shift: EMEA/USA-East (1400 PM – 2300 IST)
Reporting To: Director / VP Delivery
Chargeability – 80%
Key Responsibilities
Project Oversight & Delivery
- Lead and coordinate multiple innovation and asset development projects simultaneously, ensuring timelines, budgets, and quality standards are met.
- Translate the innovation roadmap into actionable delivery plans, ensuring successful execution against defined milestones.
- Provide day-to-day guidance to technical teams, acting as the bridge between technical contributors and business objectives.
- Monitor risks, dependencies, and blockers, and proactively implement mitigation strategies.
Product Management Approach
- Apply product management principles to asset development — from requirements definition and backlog management to release planning and adoption strategies.
- Define clear success criteria, KPIs, and impact metrics to measure the effectiveness of innovation projects.
- Collaborate closely with delivery teams to ensure developed assets are usable, scalable, and deliver measurable business value in client implementations.
- Manage versioning, release notes, and ongoing maintenance of released assets to ensure sustained adoption and improvement.
Collaboration & Stakeholder Engagement
- Partner cross-functionally with delivery teams to capture feedback from real-world deployments, understanding what works well, and where assets need refinement.
- Leverage these learnings to inform future enhancements and accelerate field adoption.
- Work closely with architects, technical leads, and delivery managers to align innovation outcomes with evolving client and market needs.
- Communicate project status, outcomes, and business impact effectively to executives and stakeholders.
- Foster a culture of innovation, collaboration, and continuous improvement within the technical organization.
Strategic Planning & Roadmap Execution
- Partner with the VP of Technical Services to define, prioritize, and execute the Innovation & Asset Development Roadmap.
- Manage the intake and prioritization of new innovation ideas, balancing short-term delivery acceleration with long-term capability building.
- Continuously evaluate roadmap progress and adjust priorities based on business value, feedback, and emerging opportunities.
- Identify opportunities for automation, reusability, and scalable delivery models within the Salesforce ecosystem.
Qualifications
- 8–12 years of experience in Salesforce solution delivery, product management, or innovation program leadership.
- Proven experience leading asset or IP development initiatives within a technology or consulting environment.
- Strong understanding of Salesforce platform architecture, delivery lifecycle, and DevOps processes.
- Excellent stakeholder management, communication, and organizational skills.
- Demonstrated ability to balance strategic thinking with hands-on delivery execution.
Success Traits
- Visionary: Defines and executes clear roadmaps that connect innovation with delivery value.
- Collaborative: Bridges product, delivery, and technology teams with empathy and clarity.
- Accountable: Drives initiatives from concept to measurable client impact.
- Curious: Continuously explores and experiments to advance delivery capability.
Preferred Skills
- Salesforce AI certifications or specialization in Einstein Analytics or Mulesoft integrations with AI.
- Experience in developing intelligent workflows, predictive analytics, and automation frameworks on Salesforce.
- Familiarity with data science, machine learning concepts, and their practical applications.
- Strong ability to build innovation roadmaps and translate visionary ideas into scalable solutions.
- Expertise in agile methodologies and rapid prototyping techniques for innovation delivery.
Disclaimers
- Equal Employment Opportunity
- At Cloud for Good, we are proud to be an Equal Opportunity Employer and adhere to the principles of Equal Employment Opportunity (EEO). We do not discriminate in employment decisions or practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic.
- Our commitment to non-discrimination applies across every location in which our company operates, and it encompasses all aspects of employment.
- Cloud for Good strongly encourages individuals from diverse backgrounds and identities to apply. Our commitment to diversity not only strengthens our workplace culture but also drives better outcomes for our clients.
- We value inclusivity and want applicants who may require special assistance or accommodation during the interview process to know we’re here to assist you.
- Use of AI in Interviewing
- At Cloud for Good, we believe in conducting interviews that are fair, equitable, and designed to evaluate candidates based on their qualifications and experience, with the organization. To ensure that all candidates are given an equal opportunity to demonstrate their abilities, we prohibit the use of AI or any other type of machine learning tools during the interview process.
- Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy.
- We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process. In such cases, we will make reasonable accommodations to enable candidates to participate in the interview process to the best of their ability. However, we do not permit the use of AI or similar technology as a substitute for direct participation in the interview.