To expedite the process of finding your ideal technology partner and to receive an accurate proposal you should create a request for proposal (RFP). This comprehensive document should contain all of the project’s requirements. There is no standardized or absolute format for an RFP; however, it should be structured in a manner that best conveys all aspects of your project to potential vendors.

The Salesforce Foundation is offering nonprofit organizations and benefit corporations10 donated licenses of the Salesforce Enterprise edition. You can choose from two different configurations of their product donation – Salesforce CRM or Salesforce CRM + Nonprofit Starter Pack. What is the difference? Which version is right for your organization?

Your database is one of the most valuable assets for your organization. A good database is necessary to help you grow and provide better services to the community. It should support the organization’s mission and should be adopted by your entire organization and not only one team. It should be easy to use (you don’t want a system that only one person within your organization can use), flexible (it should evolve with your strategy) and it should support the type of work you do.

Action Plans is a new, free add-on for Salesforce.com (from the Force.com Labs) that in a