Changemakers

For the past six years, we have conducted this State of Salesforce survey to better understand the evolution and best practices of the Salesforce platform, fine-tuning along the way to ensure we remain on the cutting-edge of implementation services and report our findings for the betterment of our clients’ continued success. In this report, you will find the results:

• How Salesforce is creating digital transformation for nonprofit organizations like Zero to Three, Rainforest Alliance, and Teach For America
• How Salesforce is helping growing organizations scale efficiently and effectively
• Why 70% of surveyed organizations utilize Salesforce for donor and constituent management
• How Salesforce helps craft more effective communications for 55% of surveyed organizations
• What trends and technology best practices you should expect to see in the next 12 months
• The measurable impact Salesforce has created for nonprofit organizations in the year 2021