Role Overview

Cloud for Good is hiring a Marketing Cloud Consultant to lead Salesforce Marketing Cloud implementations for clients in nonprofit, higher education, financial services and public sector organizations. You might help a nonprofit build donor journeys that grow recurring giving, a university run recruitment and alumni campaigns, a credit union or wealth firm onboard and retain members, or a government agency reach residents with timely, accessible communications. 

This is a client-facing role: you’ll guide clients from discovery through launch and help their teams run their systems with confidence. 

Location: Virtual: Home-based office in the US or Canada 

Work Authorization: Citizens or Permanent Residents of USA or Canada. Cannot provide Visa sponsorship. 

Qualifications and Education Requirements 

Must Haves 

• 2–4 years of hands-on experience with Salesforce Marketing Cloud Engagement, including Journey Builder, Automation Studio, Email Studio and Contact Builder 
• At least one current Marketing Cloud certification: Marketing Cloud Engagement Administrator, Marketing Cloud Engagement Developer, Marketing Cloud Engagement Consultant, or Marketing Cloud Next Consultant 
• Experience consulting on Salesforce implementations, including Marketing Cloud Connect and the Salesforce data model 
• Working knowledge of SQL, AMPscript and HTML/CSS 
• Understanding of email deliverability and consent and privacy rules, such as CAN-SPAM, CASL, FERPA and GLBA 
• A track record of configuring Salesforce and Marketing Cloud to best practices 
• Strong consulting skills: running workshops, gathering requirements, and managing your own time across several clients 
• Bachelor’s degree in a related field, or equivalent education and experience 

Nice to Haves 

You don’t need every item below to apply. If you have most of what’s above and are eager to learn, we’d like to hear from you. 

• Additional Marketing Cloud certifications, Data Cloud (Data 360) Consultant, Platform Administrator, Industry Accredited Professional or Consultant certification or accreditation 
• Experience working with nonprofits, colleges and universities, financial services firms (banks, credit unions, wealth management, insurance), or government agencies 
• Experience with Marketing Cloud Next, Marketing Cloud Account Engagement (formerly Pardot), Marketing (Cloud) Intelligence, or Salesforce/Marketing Cloud Personalization 
• Familiarity with Agentforce or other AI features in Marketing Cloud 
• Experience with Nonprofit Cloud, Education Cloud, Financial Services Cloud, or Public Sector Solutions 
• Experience delivering projects using agile methods 

Key Skills 

Building consensus with peers and client stakeholders 

• Presenting complex ideas clearly to technical and non-technical audiences 
• Analytical thinking and attention to detail 
• Intellectual curiosity and a passion for continuous learning  

Primary Responsibilities 

• Lead Marketing Cloud implementation projects from discovery through launch, including discovery sessions and journey-mapping workshops with client stakeholders 
• Turn business goals into solution designs, user stories and implementation plans 
• Configure, build, test and deploy Marketing Cloud solutions: data extensions, journeys, automations, email templates and integrations 
• Connect Marketing Cloud to Salesforce CRM, including Nonprofit Cloud, Education Cloud, Financial Services Cloud and Public Sector Solutions 
• Work with project managers, architects, developers, and client teams to deliver on time and within budget 
• Train client staff and write clear documentation so clients can run their systems on their own 
• Recommend improvements after launch using campaign results and backlogged opportunities 
• Maintain up-to-date knowledge of Marketing Cloud releases, including Marketing Cloud Next, Data 360 and Agentforce 
• Demonstrate a commitment to customer satisfaction 

 Additional Responsibilities 

• Contribute to the development of Cloud for Good’s Marketing Cloud tools, templates and best practices 
• Provide feedback to leadership on ways to improve Cloud for Good 

Working Successfully at CFG  

Cloud for Good is a client-service organization, and as a member of our fully remote team, there are a few non-negotiables that enable collaboration, professionalism, and exceptional client outcomes. We succeed when our teams work in partnership with clients, communicate proactively, and uphold the standards that make Cloud for Good a trusted partner. 

• Travel Requirements 
  • All roles at Cloud for Good include a travel component. Business travel—both domestic and international—may be required based on project and client needs. The amount of travel will vary by role but is generally expected to be up to 30% annually. Travel is considered an essential part of this position and supports effective client engagement, collaboration, and company representation. 

• Work Environment 
  • Cloud for Good is a fully remote company. Team members are expected to maintain a professional, distraction-free workspace that is camera-ready for video meetings. Collaboration takes place across Zoom, Office 365, Salesforce, and Slack during standard business hours (9:00 a.m. – 5:00 p.m. in your local time zone). 

• Client Time Zone Alignment 
  • As a team member, you may be required to adjust your work hours to align with your key client’s time zone to support effective communication, collaboration, and project delivery. Flexibility and coordination with your Project Lead (Services) will help ensure success in this client-facing role. 

Disclaimers 

• Equal Employment Opportunity 
  • Cloud for Good provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, ancestry, age, sex, disability, genetic information, marital status, pregnancy status, amnesty, veteran status, medical condition, or any other characteristics protected by federal, state and local laws. Cloud for Good complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment. 

• Use of AI in Interviewing 
  • At Cloud for Good, we believe in conducting interviews that are fair, equitable, and designed to evaluate candidates based on their qualifications and experience, with the organization. To ensure that all candidates are given an equal opportunity to demonstrate their abilities, we prohibit the use of AI or any other type of machine learning tools during the interview process. 
  • Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy and may result in disqualification from the interview process. 
  • We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process. In such cases, we will make reasonable accommodations to enable candidates to participate in the interview process to the best of their ability. However, we do not permit the use of AI or similar technology as a substitute for direct participation in the interview.