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2019 – 2020 State of Salesforce in the Higher Education Sector Report

2019-2020 Sate of Salesforce HED

For almost a decade, Cloud for Good has been focused on helping educational institutions and nonprofit organizations harness the transformational impact Salesforce can have to break down departmental silos to create a best in breed solution. Every year, we get excited about the new products and features Salesforce plans to release over the next twelve months (and you should be, too!). But I also like to take the opportunity at the end of the year to reflect on how far we’ve come.

Four years ago, Cloud for Good began surveying the community to assesses how different institutions and nonprofits are using the Salesforce platform. This year, we saw such a growth in institutions using the Salesforce platform that, for the first time ever, we separated the data to deliver our education customer, prospects and friends a tailored report filled with insights from over 90 institutions. With this data, we found trends and best practices your institution can use to help make informed decisions on where to take your usage of Salesforce. You’ll also learn about the measurable impact institutions are realizing from the power of the platform.

I’d like to share this report with you (you can download it by filling out the form below) so that you can see, first-hand, where other institutions like yours are looking to take the platform and potentially incorporate some of their innovations into your business processes.

We hope you enjoy this year’s report and can’t wait to see the growth over the next year.