Victor Almeida, Senior Cloud Consultant Location: Connecticut Victor started using Salesforce in 2002 and has been hooked ever since. He previously spent 10 years in the software industry focused on support, usability and process improvement, followed by 13 years as a Salesforce Administrator, Business Analyst and Project Manager at a large insurance company for Salesforce organizations ranging from 100 to 2500 users. He also worked as a Salesforce consultant for over 2 years, helping both nonprofit and for-profit organizations maximize their Salesforce investment. Victor has 7 Salesforce Certifications and is the leader of the Hartford CT Salesforce Nonprofit User Group. He is a dedicated usability champion, often declaring “too many clicks” for everything from business process flows to household chores. Victor received his BSEE in Electrical Engineering from Boston University, and lives in Connecticut with his wife.