Mark Coburn, Senior Cloud Consultant Location: St. Catharines, Ontario Mark has a passion for simplification; if it doesn't need to be complex, it shouldn't be. He has a Master of International Affairs Degree from the Australian National University where he learned to distill complex information into its essential parts. He has spent over 7 years in the Salesforce ecosystem, both on the Admin side for a nonprofit, and 5+ years consulting, where he's practiced this approach. Most of his career has been focused on nonprofit and Higher Ed clients, but he's also worked with clients from the Health Care industry, among many others. He holds Administrator, Sales Cloud Consultant, and Pardot Specialist certifications. He is also an expert is some other third-party applications such as Form Assembly, Pardot, and many of the applications in the Conga Suite. Prior to his Salesforce career, he was an overseas English teacher in Taiwan and Hong Kong and speaks intermediate Mandarin. In his spare time, he enjoys taking his young children to the Colorado mountains; skiing, camping, mountain biking, etc.