Jill Brabender, Director of Professional Services Location: Indianapolis, Indiana Jill's passion for cloud technology and customer success was born in 2006. As an IT Director for a higher ed software development firm, she was introduced to Salesforce during her search for a CRM solution. Transitioning from customer to partner was a natural progression, and she began her consulting career in professional services as both a Business Analyst and Developer. This broad range of experience afforded her the opportunity to build and grow amazing delivery teams. Prior to falling in love with technology, Jill served in leadership roles within nonprofit organizations. She holds a degree in Psychology from State University of New York, Plattsburgh, and studied in the Master of Social Work program at Rutgers University.